GDPR

At Quayside Therapy, we are committed to protecting the privacy and security of all the personal information we collect, process, and store. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws and regulations. This GDPR Policy describes our data handling practices, your rights as a data subject, and how to contact us regarding your personal data.

1. Personal Data Collection

We collect and process various types of personal data in order to provide our hypnotherapy services to our clients. Personal data we collect may include:

- Name, date of birth, and contact information such as email address, phone number, and address

- Health information, including medical history, current physical/mental health conditions, and medication usage

- Payment information, such as bank account or credit card details

- Technical information, such as your IP address, browser type, and device information

2. Purposes for Data Processing

We use the personal data we collect for the following purposes:

- Providing hypnotherapy sessions and treatments

- Managing appointments and administering payments

- Sending newsletters and updates (with your consent)

- Complying with our legal obligations

3. Data Processing and Retention

We process personal data in accordance with GDPR principles. Your personal data will only be processed for the purposes stated in this policy or as required by law.

Data retention periods vary depending on the purpose for which we hold your data. We will retain your data for as long as is necessary for the purposes for which they were collected. Once the purpose is fulfilled, your data will be erased or anonymized.

4. Data Sharing

We will not share your data with third parties unless required by law or as necessary to provide our hypnotherapy services. In such cases, we will ensure that any data transfers are made securely and that your data is appropriately protected.

5. Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

- The right to access the personal data we hold about you

- The right to request that we correct any personal data that is inaccurate or incomplete

- The right to request that we erase your personal data

- The right to restrict our processing of your personal data

- The right to object to our processing of your personal data

- The right to data portability

- The right to withdraw your consent to our processing of your personal data

If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Changes to Our GDPR Policy

We reserve the right to update or modify this GDPR Policy at any time. Any substantial changes will be reflected on our website. 

We hope that our GDPR Policy helps you understand how we process your personal data and your rights. If you have any questions about this Policy, we welcome your feedback. 

Please contact us using the contact details provided on our website.